Refund and Returns Policy

Our refund and returns policy lasts 7 days. If 7 days have passed since delivery, we can’t offer you a full refund or exchange.

Several types of goods are exempt from being returned-

• Used product
• Some accessories

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Products with obvious signs of use
• Products that have been spoiled.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, We will refund the amount into your registered bank account within 7-14 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {themaniacverse@gmail.com or info @themaniacverse.com}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@themaniacverse.com or themaniacverse@gmail.com.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at info@themaniacverse.com or themaniacverse@gmail.com for questions related to refunds and returns.